Carriers such as UPS may experience delays in package delivery, which can become an issue due to the perishable nature of our products, particularly during hot weather conditions. If your order is delayed and arrives spoiled, lost by UPS, or stolen, we will absorb the entire cost and provide a complimentary replacement or store credit for the entire value of the order.
Any shipment in transit for 3 or more days will be considered delayed. Please note that a delay does not guarantee a replacement. The meat will only be replaced if it is warm and spoiled upon arrival. Completely thawed out meat that is still very cold is not spoiled. Please check our shipping policy for instructions on what to do if you suspect your meat is spoiled. The cost for this service is 2.5% of your entire order value.
By opting out of this protection, you are assuming the risk associated with shipping delays and agree to no chargebacks. We have absolutely no control over UPS and any delays they may cause. Consequently, we are unable to replace or refund any shipping-related issues. You are responsible for filing claims directly with the shipping service provider (e.g., UPS or FedEx).
Free
| /
Customers praised the Fresh Arrival Guarantee for protecting meat orders during shipping. Most reported items arrived frozen or semi-frozen with excellent packaging. Several shoppers successfully used the protection when delivery delays occurred, receiving prompt replacements. However, some customers experienced thawed arrivals despite the guarantee, particularly in Hawaii.
Great tasting bison!
I paid extra for the arrival and it still came half thawed. Please send fed ex next time as they do deliver in Hawaii in two days burn
Always nice to have this option for your customers, to make sure and to guarantee that their purchases will arrive on time and fresh.
Delicious meats.
Excellent service!
Everything arrived fresh, nice ice block
Great
great taste
Some came thrawed but refroze fine. Nice that the meat are vacuum pack and shipping is overnight. The meat is as expected, great. This is not our first order or our last. Thank you.
I trust that this service will protect my order no matter what happens and I don’t see anyone else offering this protection for my order, thank you Buck Wild.
Really like the products.
Protection is imperative
The meat was great. I would disappointed in the packing. The meat had thawed to a point where it could not be frozen so we had to eat it right away.
That’s the first time it’s ever happened with you guys and I hope it’s the last.
Yes definitely it takes the worry out of ordering meat online. And yes I have used the shipping insurance FedEx delayed one shipment 5 day and it spoiled my order was quickly replaced at no cost and I received it promptly
So glad I had this protection. FedEx had an issue and the delivery was delayed. Had a new shipment sent within 2 days of notification.
Arrived within 3 days and still frozen package very well.
The company fix whatever issues, you may have, fast.
You need the protection if you spend a lot
They were thawed out when they got here. In the past they've been semi frozen when they arrived.
The steaks were delicious
the bundle had ribeye ny strip and filet mignon i tried all 3 the filet was best of all 3 cuts i will order another bundle soon.
Good quality flavor, tenderness nd marbling. Salt and pepper, grill
and enjoy!
It's a good thing if it works properly.I just couldn't need it to work.So the people at buck wild helped me
They ship quick, and the packaging is great
It arrived on time early even
The meat looked great and tastes even better
Can't wait to order again
I like the protection I wish we didn't have to pay for it. My order did arrive perfectly. Thank you.
Outstanding meat. Only problem was, I order4 bison filet mignon. Only 3 arrived. However, the dude working customer service was on it in a flash to compensate for the problem.
Very fresh
Great
The bison brisket was delicious
Everything was packed well and received rock solid frozen.
loved it
Expeditious
Great quality
Sign up to get the latest on sales, new releases and more…
© 2026 Buck Wild Bison.
A veteran owned and operated company.
Powered by Shopify