Carriers such as UPS may experience delays in package delivery, which can become an issue due to the perishable nature of our products, particularly during hot weather conditions. If your order is delayed and arrives spoiled, lost by UPS, or stolen, we will absorb the entire cost and provide a complimentary replacement or store credit for the entire value of the order.
Any shipment in transit for 3 or more days will be considered delayed. Please note that a delay does not guarantee a replacement. The meat will only be replaced if it is warm and spoiled upon arrival. Completely thawed out meat that is still very cold is not spoiled. Please check our shipping policy for instructions on what to do if you suspect your meat is spoiled. The cost for this service is 2.5% of your entire order value.
By opting out of this protection, you are assuming the risk associated with shipping delays and agree to no chargebacks. We have absolutely no control over UPS and any delays they may cause. Consequently, we are unable to replace or refund any shipping-related issues. You are responsible for filing claims directly with the shipping service provider (e.g., UPS or FedEx).
$6.00
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Customers praised the fresh, delicious bison and beef products, with many highlighting the "excellent" ribeyes, filets, and burgers. The Fresh Arrival Guarantee provides protection and peace of mind. While most orders arrived frozen solid with great packaging, some customers reported items arriving partially thawed. Overall, shoppers appreciated the quality meat and quick shipping.
Every shipment that I received, was secured, insulated with paper spongelike cushions and frozen ice plaques. Freshness retained and arrived in a couple of days after order is processed.
The bison is excellent as always. I would prefer the burgers packed 3 to a pound, Half pound burgers are more than we need at dinner.
I have eaten the ribeye and it was good I can't wait to eat the fillets though I'll let you know
Meat is fresh and absolutely delicious. The 8oz burger patties are perfect. The 8oz filets are so good. Cooking the ribeyes tonight. Can’t wait!
I really like this!
Great
Key
Definitely arrived fresh
Delivery and packaging very good.
Everything was still frozen solid when we got the shipment and it was 90 degrees out
Ok
Great tasting bison!
I paid extra for the arrival and it still came half thawed. Please send fed ex next time as they do deliver in Hawaii in two days burn
Always nice to have this option for your customers, to make sure and to guarantee that their purchases will arrive on time and fresh.
Delicious meats.
Excellent service!
Everything arrived fresh, nice ice block
Great
great taste
Some came thrawed but refroze fine. Nice that the meat are vacuum pack and shipping is overnight. The meat is as expected, great. This is not our first order or our last. Thank you.
I trust that this service will protect my order no matter what happens and I don’t see anyone else offering this protection for my order, thank you Buck Wild.
Really like the products.
Protection is imperative
The meat was great. I would disappointed in the packing. The meat had thawed to a point where it could not be frozen so we had to eat it right away.
That’s the first time it’s ever happened with you guys and I hope it’s the last.
Yes definitely it takes the worry out of ordering meat online. And yes I have used the shipping insurance FedEx delayed one shipment 5 day and it spoiled my order was quickly replaced at no cost and I received it promptly
So glad I had this protection. FedEx had an issue and the delivery was delayed. Had a new shipment sent within 2 days of notification.
Arrived within 3 days and still frozen package very well.
The company fix whatever issues, you may have, fast.
You need the protection if you spend a lot
They were thawed out when they got here. In the past they've been semi frozen when they arrived.
The steaks were delicious
the bundle had ribeye ny strip and filet mignon i tried all 3 the filet was best of all 3 cuts i will order another bundle soon.
Good quality flavor, tenderness nd marbling. Salt and pepper, grill
and enjoy!
It's a good thing if it works properly.I just couldn't need it to work.So the people at buck wild helped me
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